Frequently Asked Questions
When did Kailash open it's doors? Kailash opened in 1994. Where is Kailash Indian Cuisine located?
Kailash Indian Cuisine is located in the heart of downtown Ridgewood at 22 Oak Street,
Ridgewood, NJ 07450. Do you charge
sales tax? We charge sales tax in accordance with the
state of New Jersey. Is it expensive
to dine at Kailash? No, it is not expensive at all. Our
gourmet Indian cuisine is always served at the most affordable prices possible.
See our menu for
price information. Do I have to
make a reservation to dine in? Reservations are required
in order to be able to take advantage of select offers, please refer to our promotions in order to determine whether
or not you wish to make reservations. Can I call in a reservation if I am planning to
come with a large party on a specific date and time?
Walk ins are always welcome, but please feel free to
contact us to make a reservation any time
you plan on visiting. Is the entire online menu available
at your restaurant? Yes, our entire online menu is available
at our restaurant, in addition to special menu items that may not always be listed on
our website due to fluctuations in availability. Contact us with any further questions,
comments, requests, or concerns. Can I call in an order? Yes, to place on order over the phone, please call us at 1-(201) 251-9693.
What are your catering prices?
For our catering prices, please contact us.
Do you sell gift
certificates? Yes, we sell gift certificates for any
value. To order a gift certificate, please Contact Us. What do I need to know about promotions?
“Promotions” refers to discounts and promotional codes offered by
Kailash. Promotions are valid only during
the specified time period.
What are your
hours? Please refer to our Contact Us Page for our hours of operation.
- A one-time use promotion must be used entirely in one purchase. Any amount left
over on the promotion will be forfeited. Promotions cannot be combined with other
- Promotions do not apply to gift certificates.
- Promotions cannot be applied to previously placed purchases.
- Promotional offers are available only during the time period specified.
- Kailash has the right to extend or terminate a promotion at any time, at
Shopping, Ordering, and
How do I place an order on
KailashIndianCuisine.com? *Please note that we are currently
not processing orders over our website. We will keep you updated when offers become available
for website ordering. If you have feedback, please contact
When ordering is made available, to place an order over our website, simply
add the items you wish to purchase to your shopping bag by clicking on the “Add
to Shopping Bag” button located next to the item you are interested in. Once you
are finished shopping, click on the “Proceed to Checkout” button located inside your
shopping bag. The “Shopping Bag” link is at the top
right corner of our website. You will then be directed through the checkout process,
where you will have to enter your billing and other information. After you submit
your order, you will receive an email notification and we will begin processing your
order as needed. KailashIndianCuisine.com offers
multiple ways to browse our delicious menu items. For the more traditional method, our
in-restaurant menu is available here
or by clicking on the "Restaurant Menu" link, which is located on our homepage, as well
as on the menu item description pages in our online gallery. For a new way to browse
our our delicious menu items, you can navigate the many online gallery links throughout
our website. This method may not be what you are used to, but it provides an image-rich and
highly descriptive approach to fully acquaint you with our incredible menu items. When
browsing with this method, simply click on the link to
the department (e.g. Entrees, Bread) that you wish to explore. These links are
located at the top of each page. On the left side of the page, you will see a list of
all additional sections, under the heading “Refine by Menu Category.” Click on any
Menu Category name to view all the items that are available
in that section. I put
something in my shopping bag, but it's not there anymore-- why? There are two possibilities as to why the item disappeared. First, if you do
not have a KailashIndianCuisine.com account, and if you leave the website after adding items to
your shopping bag, then the items will no longer be there when you come back. In
order to freely visit and leave the website without losing the contents of your
shopping bag, you must be logged into your account. The other possibility is that in
the time from when you added the item to your shopping bag to now, this
menu item is out-of-stock and/or no longer available. This typically happens
with our more exclusive special menu items that rate not available year-round.
In order to provide our customers with the highest possible quality dining
experience, we are evaluating and modifying our menu on a daily basis. We do this to
ensure that you will always have the most authentic, homestyle Indian meal when you
visit us. Whenever we make changes, we will be sure to update our menu and website in order
to ensure that you consistently have access to the most up-to-date information.
Can I order by phone?
Yes, you can order take-out and/or make reservations by phone. A fax number is not
available. To view our phone numbers, please visit the Contact Us page. What forms of payment do you accept? At
Kailash Indian Cuisine, we accept cash, all major credit and debit cards (Visa, Mastercard, American
Express, Discover), as well as gift certificates / gift cards.
do I use a promotional code? To use a promotional code,
simply type in the code when you are asked for it during checkout.
When is my credit card charged during the
order process? KailashIndianCuisine.com will charge your credit
card after your billing information is confirmed and your order is ready for shipment.
How do I register with KailashIndianCuisine.com?
To register with KailashIndianCuisine.com, click on the registration link on
the bottom left corner of our website. You will then be brought to the registration
page, where you will have to enter your name, email address, password, and password
hint. When you click “Continue”, you will be logged
into your account. You can then shop our website or access your account by clicking
on the “My Account” link at the top right corner of our site. How do I log into my account? To
log into your KailashIndianCuisine.com account, click on the “My Account” link on the top right
corner of our website. You will be brought to the Log In page, where you will have to
enter your email address and password. After you enter this information, click on
“Continue” and you will be brought to your main account page. What should I do if I've lost or forgotten my
password? If you have forgotten or lost your password, you
may reset your password. To do this, click on the “My Account” link on the top right
corner of our website. Once you are brought to the Log In page, click on the
“Password Forgotten?” link. You will then be brought to a page where you will have to
enter your email address. For further help, please contact us.
What should I do if I've changed my email address? What if I want
to update my personal information? If you've changed your
email address and would like KailashIndianCuisine.com to send emails to your new address, you
must first log into your account. Once you are logged in, you will be at the “My
Account” homepage. Click on the “View or change my account information” link. From
here, you can change your name, email address, telephone number, and/or fax number.
To update your mailing address(es), click on the “View or change entries in my
address book” link on the “My Account” homepage. To change your account password,
click on the “Change my account password” link on the “My Account” homepage.
Is it safe to place an order over your website? Is
it safe to use my credit card? Ordering from
KailashIndianCuisine.com is 100% safe and secure. All orders at KailashIndianCuisine.com are processed
using the latest version of Secure Socket Layer Technology (SSL). SSL encrypts your
information, ensuring that no one will see it other than you and KailashIndianCuisine.com.
Is my personal information kept private
when submitting on KailashIndianCuisine.com? At KailashIndianCuisine.com, we use
some of the most sophisticated security software that is available to ensure that
transacting with us is safe and secure. Your personal information is completely safe
with us, as we have taken the steps to employ the best technology available.
What do you do with my personal
information after my order has been placed? Your
information is used to process your orders and personalize your shopping experience
on KailashIndianCuisine.com, for internal purposes and to comply with legal requirements. By
storing your personal information on our secure server, KailashIndianCuisine.com is able to
shorten your checkout process and allow you to check your order status online.
Is it safer to order from your website or from
other websites that offer Indian cuisine? At
KailashIndianCuisine.com, we use some of the most sophisticated security software that is available to
ensure that transacting with us is safe and secure. Some websites use cheaper
technologies that do not employ 128-bit SSL encryption. To check that your browser is
in secure mode, check that a small lock or key icon is displayed in the lower left-
or right-hand corner of your browser window while you are making your order. You can
also check by looking at the URL bar on top of your browser. The website address will
typically show the first characters as “https” when a secure connection has been
established. In addition, many restaurant websites offer online ordering via third parties.
Quite often, these third parties may have security vulnerabilities that puts your information at risk.
At KailashIndianCuisine.com, our ordering system is 100% internal, and utilizes the most sophisticated
security technologies available in order to ensure that your personal information remains 100% secure
24 hours a day, 365 days a year. What is your privacy
and security policy? To view our policy, please view our
Privacy & Security Policy.